Competition Policy

Updated: June 2024

All competitions run as part of True Media Group Ltd is bound by these terms and conditions. However, some may have separate rules and regulations attached to them as well, which are specific to that individual circumstance.

These will be published on the relevant page of our website which promotes the giveaway.
Introduction

1.1 These Competition terms and conditions shall be binding on you (“you”) when you enter any promotion, prize draw or competition (“Competition(s)”) operated by True Media Group Ltd and its radio brand True Radio (including but not limited to those Competitions operated by True Radio on behalf of its sponsors) or any company, radio station or website owned or controlled (directly or indirectly) by True Media Group Ltd from time to time.

1.2 Any specific rules, entry instructions and any other specific details relating to the particular Competition or the Competition prizes (“Prizes ”) published on this website or in any media which features the Competition (i.e. on-air messages) together with these Competition terms and conditions form the Competition terms (“Terms”). Entry and participation in any Competition shall be deemed an unconditional acceptance by you of these Terms.

1.3 It is agreed and accepted by you (except in respect of death or personal injury directly attributable to True Media Group Ltd negligence) that True Media Group Ltd shall have no liability whatsoever in respect of Competitions operated by third parties and featured on air or on our Sites. The relevant third party will be responsible for the fulfilment of the Competition. True Media Group Ltd accepts no responsibility for the acts or omissions of such third parties.

1.4 No purchase of any kind is required for free prize draws. Please follow the directions either on the Site for the particular Competition or as publicised in on-air messages.

1.5 You have made certain representations and warranties to True Media Group Ltd (both in these Terms and otherwise) in entering the Competition and/or applying for a place on the Competition.
True Media Group Ltd has relied on the accuracy and truth of such representations and warranties in granting a place to you. Should True Media Group Ltd or its agents become aware of any fraud, dishonesty, deceit or similar action undertaken in connection with the Competition or otherwise, or any act or omission which might (in True Media Group Ltd’s opinion, which shall be final) have an adverse effect on the Competition, True Media Group Ltd (or any of its radio stations), reserves the right in its absolute discretion (without notice to you and/or without giving reasons) to (i) forfeit your place on the Competition; or (ii) withdraw the Prize(s).

1.6 You agree to cooperate with and comply with all reasonable requests of
True Media Group Ltd and its agents and employees (and in particular the health and safety team) in connection with any Competition and its broadcast.

2. Eligibility to enter competitions

2.1 To enter a Competition you must be a resident of the United Kingdom. Those registered as members of True Media Group Ltd (including True Radio members) and their immediate families (spouse or partner, siblings, parents or grandparents) are not eligible to enter Competitions run by the organisation. Additionally, agencies, sponsors or any persons directly or indirectly connected with a particular Competition are not eligible to enter those Competitions to which they have an affiliation. True Media Group Ltd reserves the right to verify the eligibility of all entrants.

2.2 Unless otherwise stated, only one entry per person will be permitted and multiple entries will be void and the entrant(s) disqualified.

2.3 Unless otherwise stated, winners may only win once in any given Competition where there are multiple prizes on offer.

2.4 You may only enter a Competition as an individual; any entries that, in True Media Group Ltd's absolute discretion, have been made via participation in a syndicate will be disqualified.

2.5 Any entries made, in True Media Group Ltd's absolute discretion, via any form of machine-assisted intervention enabling multiple entries will be disqualified.

2.6 True Media Group Ltd reserves the right to discount multiple entries from the same IP address or telephone number, or instances where the IP address or telephone number is blocked unless the specific terms and conditions for the Competition state that multiple entries are permitted.

2.7 A person may not win more than one prize valued at £500 or greater (subject to each individual station’s discretion) within a six month period following the first win, nor shall any member of such person’s family residing at the same address (including, but not limited to, aunts, uncles, cousins, grandparents etc.). True Media Group Ltd reserves the right to withhold prizes from any such person, and to reclaim any such prize if a breach of this rule is subsequently discovered.

2.8 Where it is expressly stated that a Competition is open to those over 18 only, you represent and warrant that you are at least 18 years of age on the closing date for entries to a Competition and, if requested by True Media Group Ltd, shall provide evidence of your age to True Media Group Ltd reasonable satisfaction, before a prize is issued to you.

2.9 Proof of eligibility to enter a Competition must be provided to True Media Group Ltd on request.

2.10 You must enter any Competition using your legal name. True Media Group Ltd reserves the right to disqualify anyone entering a competition using a false or ‘stage’ name. By entering a Competition, you hereby warrant that all information submitted by you is true, current and complete.

2.11 True Media Group Ltd reserves the right to disqualify anyone entering a competition on behalf of another person, and to reclaim any such prize if a breach of this rule is subsequently discovered.

3. Health and Safety

3.1 By entering a Competition which involves physical participation, you confirm and warrant that, to the best of your knowledge and belief, your general state of health is good and you have no medical condition that could be adversely affected by exercise or any of the events or activities planned or reasonably expected to be involved in the Competition. You confirm that you are not taking any medication at present and will not take any medication during the Competition which may be affected by your participation in the Competition.

3.2 You must take all reasonable steps to ensure your own health and safety when taking part in any events or activities forming part of the Competition or the Prize. Any behaviour or act or conduct by you that True Media Group Ltd considers to pose any medical, security or safety risk (including without limitation any abusive behaviour, physical or psychological) will lead to your immediate disqualification.

3.3 You are obliged to take all reasonable steps to ensure the safety standards and the general appropriateness of activities undertaken during the Competition and acknowledge that all activities are undertaken at your own risk.

3.4 You must notify True Media Group Ltd of any medical or other condition which may mean that you are unfit for travel or participation in the Competition as soon as you become aware of such a condition. True Media Group Ltd reserves the right to forfeit your place on the Competition or the Prize (without liability or compensation) if, in its opinion, you may expose yourself or others to risk of illness or injury or to the cancellation, disruption, or curtailment of the Competition.

3.5 You agree not to carry on your person (or in your possession or control) or to purchase or consume during the Competition any illegal substance. You acknowledge and agree that alcohol consumption will only be allowed with the express prior consent of True Media Group Ltd and the health and safety team, who will have full authority to direct that you shall not consume any more alcohol.

3.6 You will comply with all directions of True Media Group Ltd or True Radio representatives in respect of health and safety. Failure to do so may lead to immediate disqualification or immediate withdrawal of the Prize at True Media Group Ltd direction.

4. Competition entries via text message and telephone

4.1 Please note entrants with mobile phones using certain mobile networks may not be able to participate in Competitions using a Short Message Service (“SMS”), known commonly as a text message. Users should check with their service provider for details of compatibility. True Media Group Ltd will not be liable in the event of telephone or text message entries not received as a result of network incompatibility, technical faults, or otherwise.

4.2 Entries by text message must start with any applicable keyword as published or announced for the specific Competition followed by a space and be sent to the applicable shortcode or mobile number as advertised on-air. Please be aware that shortcodes and mobile numbers along with keywords may change from Competition to Competition. Entrants should only submit one text message entry for each competition (unless otherwise stated for the specific Competition) and True Media Group Ltd reserves the right to discount multiple entries.

4.3 For the avoidance of doubt, you should follow the on-air instructions regarding the texting of Competition answers extremely carefully as True Media Group Ltd cannot guarantee Competition entry for misspelt or incorrect text entries.

4.4 A text message to the Competition shortcode or a telephone call to the Competition line will normally cost ten (10) pence plus the standard rate for your mobile or telephone provider unless expressly stated in the specific rules for the Competition. You should check with your network provider for more details. For the avoidance of doubt, the cost of text messages from different mobile phone service providers may vary.

4.5 No purchase of any kind is necessary for free prize draws and in all Competitions which are free prize draws where an offer is made for participation involving a premium rate telephone call or reverse billed SMS message, alternative non-billed entry mechanisms will be made available. You should refer to this Site or on-air messages for the relevant Competition for details of the no-purchase necessary route to entry.

4.6 Text messaging charges incurred as a result of entry to the Competition(s) will be paid via your mobile phone service provider and will be detailed, where possible, on your mobile phone bill. The exact name for the service may vary between operators and should be confirmed with your provider if you have any queries.

4.7 Any person using a telephone which is not his or her own should ask for the permission of the person who pays the bill before sending a text message or telephoning the competition line.

4.8 In the event that a telephone call to a Competition entrant is disconnected for any reason (including but not limited to loss of battery or signal) before or during the competition, True Media Group Ltd reserves the right to select another entrant to participate in the Competition. In the event that an entrant does not answer their telephone when contacted by a representative of True Media Group Ltd in order to participate in a Competition, True Media Group Ltd reserves the right to select another entrant to participate in the Competition.

4.9 Where the competition can entered by phone, the relevant phone number will be given on-air at the time of the competition. Where you use any other phone number, True Media Group Ltd cannot be held responsible for entries not being processed. Winners or entrants shall be chosen at random from those callers who successfully reach the switchboard unless an alternate method selection is stated.

5. Claims to prizes

5.1 In order to enable True Media Group Ltd to correctly identify genuine claims and to eliminate non-genuine, deceitful or fraudulent claims, evidence of Competition entry must be made available if requested for the checking of such claim. In addition, True Media Group Ltd reserves the right to request proof of identity, age and address in the form of your passport or driving licence, and proof of your address in the form of a utility bill. True Media Group Ltd may also carry out an interview in order to validate such claims. Interviews may be by telephone or in-person with you and may be recorded. True Media Group Ltd may also ask you to provide an in-studio recording to compare to your on-air win to provide proof of vocal identity. If you refuse to provide any of these details or to participate in, or answer all questions raised in, such an interview without good reason then your place in the Competition will be treated as invalidated and the Prize may be withdrawn.

5.2 If True Media Group Ltd becomes aware of any fraud, deceit, misconduct or similar action during or in relation to a Competition which relates in any way to a claim, then that claim will not be met unless it is proven to the satisfaction of True Media Group Ltd, that you had no actual or imputed knowledge of such fraud or deceit or similar action. For the avoidance of doubt (and without limitation), if you provide an incorrect name, age, address or other incorrect information in relation to the entry, then True Media Group Ltd reserves the absolute right to treat that entry as invalid (whether or not such information comes to light before or after you have made the claim). If the fraud, deceit, misconduct or other action is only discovered after the Prize has been released, you undertake to return the same (or provide compensation) to True Media Group Ltd forthwith upon notification by True Radio.

5.3 Failure to claim a Prize in the time or manner specified for the relevant Competition will make any claim invalid.

5.4 Winners of Prizes will be notified within 28 days of the relevant end date of the Competition. Prizes must generally be claimed within 28 days of that notification.

5.5 In instances where a specific time limit applies to the validity of prizes (such as tickets to an event) then winners will be notified as soon as is practical after the advertised closing date of the competition. This will be done using the contact details provided at the time of entry. After notification, the onus is on the winner to collect their prize, via the prescribed method, within the necessary time frame.

6. Prizes

6.1 All Prizes are non-transferable and may not be given, assigned or sold to another person prior to collection by the assigned winner. Prizes cannot be exchanged for cash or other alternatives.

6.2 True Media Group Ltd does not accept any liability for Prizes which are lost, delayed or damaged in the post or otherwise not validly received by you.

6.3 In the event of unforeseen circumstances or circumstances outside True Media Group Ltd’s reasonable control, True Media Group Ltd reserves the right to offer an alternative prize of equal value. No cash will be offered.

6.4 In the event of there being more claims than Prizes available, the names of the valid claimants will go into a draw for the Prizes.

6.5 A prize will not be awarded to a person who, for any reason, would not be allowed by law to purchase or use the prize or where the supply of the prize to that person would be unlawful.

6.6 True Media Group Ltd reserves the right to substitute any Prize.

7. Holiday Prizes

7.1 Prizes must be taken in accordance with the dates and destinations and number of passengers specified by True Media Group Ltd. There will be no cash alternative. There will be no alternative destination.

7.2 Holidays are non-transferable. Holidays are subject to availability.

7.3 Holidays are not available to persons under the age of 18 unless otherwise stated in the specific terms and conditions for a Competition. Children under 18 years of age must obtain written consent from a parent or guardian and cannot travel unless accompanied by an adult over the age of 18.

7.4 All holidays must be taken within 12 months of the date of the Competition (unless agreed with True Media Group Ltd or otherwise stated in the specific terms and conditions for the Competition) or will be deemed invalid.

7.5 You must comply with the terms and conditions of the accommodation, transportation and venues involved in the Competition or the Prize. There may be additional terms and conditions imposed by the Prize provider which must be complied with and True Media Group Ltd will not be responsible for your failure to comply with such terms and conditions. In particular, you shall comply with all health and safety guidelines and instructions and all applicable legal and regulatory requirements.

7.6 You are not entitled nor authorised in any way to commit True Media Group Ltd to any contract, expense or cost entered into or incurred without its advance written acceptance of the same..

7.7 Any flights, other transport, airport details, accommodation or other aspects of the Prize, dates and times quoted by True Media Group Ltd or its agents are for guidance only and are subject to change without notice with no liability arising. You must have sufficient financial resources to meet any financial commitment which you may incur in connection with the Prize beyond those included in the Prize itself (including, without limitation, transfers to and from another airport, meals and drinks).

7.8 You must comply with and are responsible for attending to any inoculation and health regulations or visa requirements required for your destination. These will be at your own cost.

8. Ticket give-away

8.1 In the case of prizes in the form of free tickets, ticket holders shall be bound by and comply with the event promoter’s terms and conditions together with those set out on the ticket and the rules and regulations of the venue. Use of the Prize constitutes acceptance of these rules.

8.2 Unless otherwise stated, prizes of tickets do not include travel, accommodation or any extras. These will be at your own cost.

8.3 Tickets cannot be exchanged. It is advised that standing area tickets are not suitable for under people under the age of 16 unless expressly stipulated by the venue.

8.4 The unauthorised sale or disposal of tickets is a criminal offence and True Media Group Ltd will exclude anybody found to be participating in this act from entry to ANY further competitions.

8.5 In the event of a meet and greet or sound check party invite along with tickets won, the venue and artist’s management reserves the right to refuse entry to any winner if deemed necessary for security or any other reason. All decisions are final.

8.6 Tickets given as a prize may take the form of guest or press list accreditation or a physical ticket. They will generally be available for collection at the box office of the venue prior to the event.

9. Online giveaways (including those via social media)

9.1 Participating Radio Stations and Prizes will be disclosed in the competition-specific terms.

9.2 Entrants must follow the express instructions given at the time of entry, which may include visiting the Radio Station website to answer any entry question provided and register their details in full. Criteria may also include entry on social media channels; see 9.4 below.

9.3 All eligible entries will be entered into a random draw after entry has closed and winners will be notified within 28 days.

9.4 Entries to competitions via social media channels may carry specific, and multiple, requirements. These will be detailed in the messages published and may include, but are not limited to, ‘liking’ or ‘following’ a post and ‘sharing’ or ‘re-tweeting’ the same post. In these instances, both functions must be completed to qualify as a valid entry to the Competition.

10. Voting

10.1 For Competitions involving online voting, entrants must register a valid email address to be entitled to vote. Only one vote for each valid email address will

11. Disqualification of Entries and Cancellation of the Competition

11.1 You acknowledge that the interests and good reputation of True Media Group Ltd and its radio stations are paramount and True Media Group Ltd may, at its reasonable discretion, withdraw a place or require you to cease to have any involvement in the Competition if it believes it is in the best interests of True Media Group Ltd (or its radio stations) to do so.

11.2 True Media Group Ltd reserves the right to immediately withdraw your place on the Competition or the Prize if it believes you to be in breach of any of your obligations, or representations and warranties, under the Terms or if you otherwise conduct yourself in a manner which is inappropriate or unsuitable (as determined in the reasonable discretion of True Media Group Ltd). You shall be responsible for any additional costs in this respect (including the costs of your early return back to the country, if necessary).

11.3 In the event of disqualification, True Media Group Ltd reserves the right to select another entrant to take part in the Competition.

11.4 True Media Group Ltd shall be entitled, in its reasonable discretion, to cancel (and/or recommence) a Competition with immediate effect by on-air announcement (in the case of on-air competitions) or by stating the same on the relevant website (in the case of on-line competitions) without any liability in respect thereof. In this event (and assuming a valid claim has already been made), True Media Group Ltd will use reasonable endeavours to offer an alternative prize at some other time and/or if applicable some other destination, which may be accepted instead by you. If such alternative prize is not accepted (or not made) you shall have no claim against True Media Group Ltd in respect of the cancellation or delay of the Competition or Prize or for any expense or damage whatsoever incurred as a result thereof.

11.5 True Media Group Ltd reserves the right to forfeit your place on the Competition or the Prize (without liability or compensation) if, in its opinion, you may expose yourself or others to risk of illness or injury or to the cancellation, disruption, or curtailment of the Competition.

11.6 A Competition or specific promotional devices may be declared as void by True Media Group Ltd if such promotional devices contain a printing error, or involve a production or distribution error, of any kind. Promotional devices found to be mutilated, illegible, altered, reconstructed, forged or tampered with in any way will also be declared void by True Media Group Ltd.

11.7 The Radio Station reserves the absolute right to disqualify any entrant to the Competition which it considers has used improper technical means to enter.

11.8 The Competition may also be declared void should a printing or production error in connection with the Competition appear on this Site or occur in an on-air message.

11.9 True Media Group Ltd reserves the right in its reasonable discretion to (i) disqualify any claimant or entrant whose conduct is contrary to the spirit of these Terms or the intention of the Competition; (ii) declare as void any claims or entries resulting from printing, production or distribution errors (including any errors relating to the description of the Competition on this Site or on-air) or where there have been errors in the preparation for or the conduct of the Competition materially affecting the result of the Competition or the number of claims or the value of the claims.

12. Confidentiality

12.1 You undertake not at any time to disclose, reveal, communicate or otherwise make public any information relating to True Media Group Ltd, its business, personnel, servants, agents or officers to anyone.

12.2 You may not publicise your involvement in the Competition or the fact that you have won a Prize without the prior permission of True Media Group Ltd.

13. Publicity

13.1 Winners must as a condition of the Prize participate in any and all publicity required by True Media Group Ltd and/or third parties connected with the Competition.

13.2 You acknowledge and agree that True Media Group Ltd may publish winners’ names on any and all media and make these available on request to third parties. Winners’ names are available on request by sending an SAE to the address published on this Site and/or stated on air up to 1 month after the closing date for the relevant Competition.

13.3 You shall not without the specific prior written consent of True Media Group Ltd publish or disclose any information in connection with the Competition or the Prize (in particular, without limitation, to a representative of the media, in whatever form). You shall not be entitled to give interviews or be involved in articles or reports in respect of the Competition or the Prize with any third party. All rights in relation to the Competition and your involvement therein shall vest exclusively with True Media Group Ltd.

13.4 You agree to undertake (as requested by True Media Group Ltd) all interviews, Competitions and other activities and to the reproduction, publication, exhibition, transmission and broadcast of such by all means and media throughout the world at the discretion of True Media Group Ltd in perpetuity.

13.5 Without limitation to any other rights under this Agreement, True Media Group Ltd shall be entitled to refer to your association with the Competition and the Prize in all publicity, marketing and Competition material in connection therewith.

14. Intellectual Property

14.1 Unless otherwise stated, Competition entries will not be returned to you.

14.2 In respect of copyright and other intellectual property rights in any Competition, your entry into the Competition, and your involvement in the Competition (including, without limitation, all interviews, pictures, audio, audio-visual, whether your appearance is featured or incidental) in all media and technology (the “Products ”), you:
(a) hereby grant to True Media Group Ltd a non-exclusive, royalty-free perpetual worldwide licence to use any such copyright and other intellectual property rights in any and all media to the extent True Media Group Ltd deems it appropriate; and
(b) agree, at True Media Group Ltd’s request, to assign to True Radio the entire such copyright and other intellectual property rights (including without limitation where such Products are not in existence at the date of this Agreement, by way of present assignment of future copyright) and you agree to do all such acts as may be reasonably requested of you by True Media Group Ltd to effect the assignment under this clause
and you agree that the licence and, if applicable, any assignment shall include the right for True Media Group Ltd to alter, edit, compile, amend or otherwise adapt such Products and/or use such Products in conjunction with any other material and to use, distribute and/or broadcast such Products in all media and all formats (including transmission by way of analogue transmission, digital audio broadcasting, internet, satellite, television, film, cable or telephony) and the right to sub-license such rights to any other persons, in each case for such purposes as v may in its absolute discretion determine.

14.3 Any information submitted by you relating to a Competition must be personal and related specifically to you. You warrant that any information which you submit to True Media Group Ltd will not infringe the intellectual property, privacy or any other rights of any third party, and will not contain anything which is libellous, defamatory, obscene, indecent, harassing or threatening. True Media Group Ltd reserves the right, but not the obligation, to screen, filter and/or monitor information provided by you and to edit, refuse to distribute or remove such information.

14.4 By entering any Competition and submitting any material or Products you warrant to True Media Group Ltd that:
(a) you own or are licensed in respect of the Products submitted as part of the Competition conditions and that you have the right, power and authority to grant the rights set out in these Terms;
(b) True Media Group Ltd is free and able to use the Products in accordance with and in the manner set out in any relevant terms;
(c) you agree to waive any moral rights you may have in the Products and have obtained a waiver or all applicable moral rights in the Product and further have obtained all consents and permissions in respect of the Product;
(d) the Products do not violate any applicable law or regulation (including any laws regarding anti-discrimination or false advertising);
(e) the Products are not defamatory, trade libelous, unlawfully threatening or unlawfully harassing;
(f) the Products are not obscene or pornographic; and
(g) the Products do not, to the best of your knowledge, contain any viruses or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.

14.5 The entrant to a Competition is the individual submitting the media (ie the person who owns the mobile telephone or who can be reached at the relevant email address). If the person(s) whose image is captured in any images, videos or other media is different to the person submitting the media, the person featured in the image shall have no claim to the Prize or any part thereof.

14.6 You must ensure that any person or persons whose image has been used in the relevant Products has given valid consent for the use of their image or has waived any rights they may have in the images, videos or other media submitted. Failure to adequately demonstrate this consent to the satisfaction of True Media Group Ltd may result in your disqualification from the Competition and forfeiture of any Prize.

14.7 For the avoidance of doubt, all rights in the name and title of the Competition and the format rights for the Competition will vest exclusively in True Media Group Ltd for its own use (in its absolute discretion).

15. Exclusion of liability

15.1 True Media Group Ltd is not liable in any way for any costs, expenses, damages, liability or injury suffered by you arising out of or in any way connected with the Competition or Prizes other than those costs and expenses specifically provided for in the Prize (if any). This exclusion does not include any liability for (i) negligence by True Media Group Ltd (ii) death or personal injury arising out of True Media Group Ltd’s negligence or the negligence of its employees; (iii) fraud or fraudulent misrepresentation; or (iv) any liability that cannot be excluded or limited by law.

15.2 True Media Group Ltd accepts no liability (and excludes all liability) for any loss of profit, business, contracts, revenues or anticipated savings or for special, direct, indirect or consequential loss of any nature howsoever arising.

15.3 True Media Group Ltd shall not be liable to perform any of its obligations under the Competition or in respect of the Prizes where it is unable to do so as a result of circumstances beyond its reasonable control and whilst True Media Group Ltd may endeavour to provide an alternative Prize, it shall not be liable to compensate you in such circumstances.

16. General

16.1 You will comply with the instructions and directions of True Media Group Ltd or True Media Group Ltd’s representatives. Failure to do so may lead to immediate disqualification or withdrawal of the Prize, at True Media Group Ltd’s direction.

16.2 You agree you will not by any act or omission do anything, which might bring True Media Group Ltd or its radio stations into disrepute. You represent and warrant that you do not have any criminal convictions or criminal record and have not undertaken any past act or conduct which could adversely affect the reputation of the Competition or v. You also warrant that you do not currently, and have not in the past, worked for any other radio station or media organisation in the United Kingdom.

16.3 Source material utilised by True Media Group Ltd’s question compilers shall be taken as correct.

16.4 Late entries (i.e. entries received after the relevant advertised closing date for the Competition) will not be accepted.

16.5 True Media Group Ltd does not accept responsibility for entries lost, damaged or delayed in transit to the Competition address nor for any problems related to telephone networks/lines, computer systems or equipment, or internet issues including traffic congestion. Proof of posting will not be accepted as proof of receipt nor will proof that an e-mail has been sent be deemed proof of receipt.

16.6 No entries will be accepted from agents, in bulk or from third parties.

16.7 The decision of True Media Group Ltd’s judges is final and conclusive in all circumstances and no correspondence will be entered into.

16.8 Incomplete or indecipherable entries will be void. Unless otherwise stated, photocopies (e.g. of entries or tokens) will not be accepted.

16.9 True Media Group Ltd reserves the right, in its reasonable discretion, to add to, amend, or waive any Terms on reasonable notice, including but not limited to extending or reducing the duration of a Competition, and giving clues.

16.10 True Media Group Ltd cannot accept any responsibility for any damage, loss, injury or disappointment suffered by you in entering the Competition or as a result of accepting any Prize.

16.11 Any personal data submitted by you will be used solely in accordance with current UK data protection legislation and True Media Group Ltd’s privacy policy.

16.12 You undertake the Competition and the taking of any Prize at your own risk.

16.13 You agree to indemnify True Media Group Ltd and its radio stations and employees against all costs, losses, damages, expenses and liabilities (including for loss of reputation and goodwill and professional advisors fees) suffered by True Media Group Ltd arising as a result of a breach by you of your obligations under the Terms or in any way in connection your failure to follow True Media Group Ltd’s reasonable instructions with regard to your entry into the Competition or taking of the Prize.

16.14 There is no fee payable to you in respect of your involvement in the Competition.

16.15 In the case of online Competitions you acknowledge that the internet is not a secure medium and information submitted to competitions hosted on websites owned or controlled by True Media Group Ltd may be accessed by third parties. True Media Group Ltd accepts no liability for loss resulting from your entry to an online Competition.

16.16 These Terms shall be governed and construed in accordance with the laws of England and Wales and you and we submit to the exclusive jurisdiction of the Courts of England.

16.17 No variation of these Terms is effective unless approved by an authorised representative of True Media Group Ltd in writing.

16.18 The Terms represent the entire agreement between you and us relating to the Competition or the Prize (unless otherwise expressly confirmed in writing by v) and supersede all prior representations, agreements, negotiations or understandings (whether oral or in writing). Except as specifically set out herein, all conditions, warranties and representations expressed or implied by law are excluded. The invalidity, illegality, or unenforceability of the whole or any part of these Terms or any specific terms for a Competition published on this website or in any media featuring the Competition does not affect or impair the continuation in force of the remainder of the Terms.

16.19 The failure to exercise or delay in exercising a right or remedy provided hereunder or by law does not constitute a waiver of the right or remedy or waiver of other rights or remedies.

16.20 These Terms are not intended to nor shall create any rights, entitlements, claims or benefits enforceable by any person that is not a party to them. Accordingly, no person shall derive any benefit or have any right, entitlement or claim in relation to this Agreement by virtue of the Contracts (Rights of Third Parties) Act 1999.

16.21 If any provision of the Terms is held by any competent authority to be invalid or unenforceable in whole or in part that part shall be severed from other terms and conditions and the validity of the other provisions of the Terms and the remainder of the provision in question shall not be affected